Privacy-Policy
1. Information Collection:
- a. Personal Information: We may collect personal information, such as your name, contact details, address, email address, and payment information when you avail our services or interact with our website, mobile application, or customer support.
- b. Non-Personal Information: We may collect non-personal information, such as your device type, IP address, browser type, and usage data when you visit our website or use our services.
2. Use of Information:
a. Providing Services: We use your personal information to provide and improve our air conditioning repair, maintenance, and installation services.
b. Communication: We may use your contact details to communicate with you regarding service appointments, updates, offers, or any other relevant information.
c. Payment Processing: Your payment information will be used to process transactions for the services you avail.
d. Customer Support: We may use your information to respond to your inquiries, feedback, or complaints.
e. Marketing and Promotions: With your consent, we may use your information to send promotional materials, offers, or newsletters. You can opt-out of marketing communications at any time.
3. Data Protection:
a. Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
b. Third-Party Processing: We may use third-party service providers to process your information, and we ensure that they comply with data protection regulations.
4. Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Cookies and Tracking:
- We may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
6. Disclosure of Information:
- We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services.
7. Children's Privacy:
- Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
8. Changes to the Privacy Policy:
- We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective upon posting.
9. Contact Us:
- If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us through the provided contact details.